Using RingCentral now, we are able to reduce number of contracts, home grown systems, other vendors' system and unsupported systems in favor of cloud-based telephony. The future needs of our company will be met with RingCentral. Users got used to RingCentral very quickly and were excited for a different system of communication. The sales and implementation cycle was smooth. It was quite a few emails back and forth with an account rep to get the right plan and block of numbers.Ĭomentarios: The overall experience with RingCentral is very positive. It was a bit of a pain to get started, but this was in 2015. The customer success team is there to help you get started over the phone and generally available to help whenever needed. There is a bit of a learning curve in configuring the different groups. Call routing and everything else was seamless to the remote employees. I could order and ship a phone to a remote employee or set up a phone number for remote employee without them needing a phone and all they would have to do is plug in the phone or log in to RingCentral to get going. We mainly went with RingCentral for this functionality. RingCentral was very easy to setup for our local office as well as remote employees. Once the IT team had the process down for adding groups and numbers everything has run smoothly. We use it for all remote employees and our local conference rooms. Comentarios: I have had a positive experience with RingCentral.
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